Managing M&R Repairs in Container Depots — A Guide for Operators

M&R (Maintenance & Repair) at depots is the full cycle from inspecting a container with damage to billing or closing the order per the agreement with the carrier or lessor.

Stages of the cycle

1. Inspection: structured damage record with codes (e.g. IICL) and photos.
2. Quotation / estimate: work lines, labor, and materials.
3. Approval: the carrier approves or rejects scope and price.
4. Execution: repair order, in-house or outside workshop.
5. Closeout and billing: exit evidence and invoicing the client.

Why traceability matters

Without a single system, emails and spreadsheets fall out of sync: the client sees one price, the workshop another, and billing doesn't line up with gate movements.

Best practices

• One repair order per container and status.
• Before/after photos tied to the equipment number.
• Approval history in case of a dispute.
• Master tariffs so you're not renegotiating every screw on the fly.

Product documentation

• M&R repairs
• Quotations

Try ContainerHub to unify inspection, quotation, and tracking in a single flow.